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Acuity Brands, Inc. struggled to attract and retain the internal resources needed to maintain and support their existing systems. With two separate HR systems, it became evident that they needed to consolidate and eliminate system redundancy. In choosing a partner, Acuity was looking for support with the annual enrollment process, including the development and execution of creative plan options, a comprehensive call center and consistent streamlined efforts to support ERISA and HIPAA compliance.
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Apple Vacations needed to gain better control over labor costs, and wanted to deploy a time and labor management solution that seamlessly integrated with payroll. Apple Vacations needed to consolidate the time and payroll services provided by multiple vendors into a single-source solution. They needed to implement a time and labor management solution that offered multiple ways to accurately collect, record and calculate employee time. It was critical to Apple Vacations that the vendor they chose could manage the complexities of specific industry and multi-jurisdictional rules.
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Blue Cross Blue Shield of Massachusetts had disparate systems for HR, payroll and benefit services. They endured cumbersome paper based time collection methods. Blue Cross Blue Shield of Massachusetts offered no online benefits enrollment or associate services. Management has no visibility into associate records and the existing HR services were viewed as a transaction based function.
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After CarMax separated from its parent company, it was faced with the ominous responsibility of building an entire payroll, HR, and employee benefits infrastructure. CarMax needed an integrated, flexible and robust HR solution offering that was also cost effective and scalable.
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The City of Baltimore sought to improve the timeliness and accuracy of its antiquated payroll system, while streamlining inefficient, manual processes and increasing service levels. They wanted to implement a solution that utilized best practices and leading technology.
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With the two organizations operating on different platforms, there was an imminent need to integrate. CSFB chose to go one step further by not only synchronizing the two payroll operations, but also reaping other benefits from its newly-formed economies of scale. CSFB has turned over virtually all payroll and tax functions to to use ADP’s Comprehensive Outsourcing Services for its hosted payroll, banking and tax solution.
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