Acuity Brands Ensures Efficiencies with ADP COS

Acuity Brands, Inc. struggled to attract and retain the internal resources needed to maintain and support their existing systems. With two separate HR systems, it became evident that they needed to consolidate and eliminate system redundancy. In choosing a partner, Acuity was looking for support with the annual enrollment process, including the development and execution of creative plan options, a comprehensive call center and consistent streamlined efforts to support ERISA and HIPAA compliance.

Problems

  • Two non-compatible HR systems within one parent company
  • Slow, repetitive data entry
  • Dual system confusion
  • Redundant benefits systems

 

Implications

  • Inability to attract qualified resources to maintain the cumbersome systems
  • Wasted time and talent of employees

 

Solutions

  • Integrate the two benefits systems into one
  • Implement a comprehensive call center available for all employees
  • Create continuity throughout systems, allowing employees easy access to necessary information

 

Results

  • Increase in online participation of employees to 90% in an open enrollment system
  • Ability to focus on other HR needs, such as consumer-driven health plans and a Health Savings Account
  • Confidence that whenever the company changes or grows, ADP will be able to handle their HR needs
  • Increase in company satisfaction due to the system’s simple access